Outsource your IT services needs can be incredibly beneficial to your company when used effectively. As IT outsourcing firm, we focus on maximizing the cost-effectiveness of your IT budget by providing IT professionals to your company that are not your direct hires. When you eliminate the hiring costs of these people, the overall savings are a substantial reason to IT outsource. Furthermore, with our service model, its just so affordable: you pay only a fraction of the hiring cost but enjoy a pool of IT professionals expertise, as simple as that.
Regardless the size of your company, nature of business, number of employee and even your geographical location, we have different service options to meet your needs and budgets: |
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| Just send your support request via email. The request / incident reported will be automatically captured by our system and our Support Team will be notified automatically. Our support professional will reply or update your case submitted as soon as possible. The system will notify you by email automatically should any update is performed by our Support Team on your case submitted. |
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| Many solutions can be found through our extensive Knowledge Base or FAQs.
We can tailor-made our self-support resources to your environment. You need only to login with your customer ID and password with the login box provided on our support website. You may also use this facility to submit your support request. |
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| If you prefer to talk to us, you can reach us by calling the service hotline for any technical assistance during normal business hours. Our helpdesk personnel will log your report into our system if the issue couldn't be resolved immediately. This will escalate to our pool of qualified IT professionals who will be responding to the issue. |
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| You may be away from office, but you need to talk to our IT expert instantly without incurring expensive call charges. Just grab hold of an internet workstation and chat live with us through our website. You will be surprised how much we can do in real-time and provide you with live assistance. |
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| We have the technology to hook up with you thru internet as long as your machine is connected to the internet. With this connection, we can resolve your system problem as if we were on site. |
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| We know not all issue can be resolved remotely. We will dispatch our staff in the event on-site support is required. |
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| Company with 50 or more head counts may want us to station a permanent staff at your office. This can be arranged and negotiated thru a Permanent placement agreement. Asia E-Pros identifies qualified candidates whose skills match the disciplines you required. Rather than simply placing ‘temps’ into jobs, we invest in people by permanently employing them, training them and placing them into the job assignments with clients. |
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| You know we are good at some systems or solutions and we have the expertise exceeding your other options. Feel free to discuss your need so we can arrange our expert to work for you on project basis for any project duration. |
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| If you have a temporary need, for example a on-site IT personnel to be in placed before a permanent staff can be recruited, we can arranged. We help you to eliminate any gap which may need to be filled in a short term period. |
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| Now you know IT Service can be so flexible! Our experiences over many years of offering IT services, tell us a combination of the above options help to maximize client satisfaction while minimize their overheads. |
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